Pear Studio
Tell us the job
Customer emails that answer themselves
Same questions, every day. We build a system that reads each email, finds the real answer in your shop or sheets, and drafts the reply for your team to approve.
What it does
- 01Reads every new email
It works out what the person is asking: order status, a change, a refund, a question about stock.
- 02Finds the real answer
It looks up the order, the courier status or the policy, so the reply is correct, not generic.
- 03Drafts the reply
A ready answer in your tone of voice, waiting for a person to check it.
- 04Keeps a person in charge
Nothing goes out until someone on your team approves it on one clear screen.
Questions
Will it send emails without anyone checking?
Only if you want that. By default a person approves anything that matters, and every action is recorded so you can check what happened.
Which tools does it work with?
We connect to the email, shop and sheets you already use. We check your exact tools in the plan we send you.
What does it cost?
You get a written plan and a fixed price within 48 hours, free and without obligation.
Does it replace my support person?
It takes the repeated part of the job. A person still handles the cases that need judgement.
More we automate
Let's talk
Tell us the job in a few lines. You get a plan and a fixed price within 48 hours, free.